> ## Documentation Index
> Fetch the complete documentation index at: https://docs.binarly.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Customer support

> How to get help with the Binarly Transparency Platform.

## Support

The Binarly team offers technical support via an email-based ticketing system. For inquiries or issues, contact [support@binarly.io](mailto:support@binarly.io). Support hours are Monday through Friday, 9 AM to 6 PM EST. Weekend and after-hours support is available for critical issues. Response times may vary depending on issue severity, priority, and availability.

For general inquiries, visit [www.binarly.io](https://www.binarly.io/) or email [info@binarly.io](mailto:info@binarly.io).

For compliance documentation, security certifications, and trust-related inquiries, visit [trust.binarly.io](https://trust.binarly.io/).